Custom Research Samples

Previously published special reports and white papers commissioned by clients are listed below with the permission of the sponsoring company.

Client: IBM System i Banking Team

Project: White paper

Topic: Achieving High-Performance Banking in the 21st Century: Leading by Example

Report summary: This report analyzes how larger banks are meeting the challenge of supporting ever-expanding processing requirements as their businesses grow. Market-leading banks have intensified their IT investments to reach new levels of operating effectiveness. The analysis assessed the readiness of some larger banks in the United States, Europe, and Asia/Pacific to determine the readiness of their core banking applications and related technology platforms to meet or exceed bank expectations. The analysis determined that these banks are at advanced levels of capabilities and performance.

Client: Tandberg

Project: Special report

Topic: Transforming Branch Banking: Real-Time Advice in the 21st Century

Report summary: This special report illustrated how retail banks can leverage technology to achieve greater business flexibility and higher-value, differentiated customer service. In this context, the report describes how several early adopters of video technology have repositioned their institutions to expand real-time availability of high-value services and, simultaneously, improved operating efficiencies.